System Administration: Emergency Actions

This allows a user with the can edit roles permission to pause all outgoing activity on a merchant account.


It is a last-resort safeguard designed to protect funds if there is suspicious behaviour or activity on the account.


What happens when a merchant is suspended:

  • All logged-in users are instantly logged out.
  • No one can log in again until the merchant is reactivated.
  • No funds can leave the accounts during suspension.
  • Any rules triggered during this time will not process payments.
  • Accounts can still receive incoming funds while suspended.
  • Scheduled payouts only need to be rescheduled if the payment date falls within the suspension period.

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