How to Delete a Payment Request

You can delete a payment request directly from the Accounts Receivable module:

1. Go to the Accounts Receivable module.
2. Locate the payment request you want to delete.
3. Click the three dots next to the transaction. A menu should appear.
4. Select Delete.

Important Notes

• If a payment has already been processed, the delete option will be disabled.
• To reverse a processed payment, you can request a refund by selecting the transaction.
• Refund requests require authorisation from a user with the appropriate permissions.